Quality Culture Partners believes that an organization’s culture, the “connective tissue” that enables its success, consists of three fundamental elements – its Products, People and Customers.
Quality Culture Partners has demonstrated success in…
We identify capability gaps against product specifications and develop improvement strategies using proven methodologies.
QCP establishes KPI (Key Performance Indicator) metrics that fully tie to business/operational outcomes.
The QCP team has a long history of building and developing Quality Teams and Quality Leaders that collaborate, build partnerships in and outside the company and get results.
Coaching & Mentoring
QCP provides one-on-one coaching to develop high-potential quality leaders as well as to counsel executive leaders on how to best leverage the capabilities of individuals and teams.
We offer advice and recommendations on how to achieve a Quality Culture that is positioned to deliver sustained excellence in quality, food safety and customer satisfaction.
What is your business currently doing to win – or lose – customers?
QCP reviews Quality practices and how they impact the customer experience. We make recommendations and develop programs that insure a customer-first approach.
Key Quality Processes
We guide executive leaders on:
- Creation of Crisis Management Programs from a basic plug-play template to more customized applications.
- Establishment of Customer Feedback and Response Systems.